Privacy.

Legal entity: TAG Property Partners Ltd
Trading name: TAG Growth Group
Company number: 17350274
Registered in: England and Wales
Registered office: 66 Paul Street, London, England, EC2A 4NA, United Kingdom

For privacy or data protection enquiries, contact: hello@taggrowthgroup.com.

You can also contact us through: https://taggrowthgroup.com/contact.

We may collect personal information that you provide directly to us when you:

• submit an enquiry through our website;
• contact us by email;
• contact us by telephone or another communication channel;
• request information about our services;
• discuss a potential project with us;
• become a client;
• communicate with us during or after a project.

Depending on the circumstances, this information may include:

• your name;
• email address;
• telephone number;
• business or company name;
• website address;
• job title or business role;
• details about your business, project or requirements;
• information contained in correspondence with us;
• billing, invoicing and transaction information where relevant.

Website enquiry information is sent to our secure business email and may also be stored securely within the website's backend systems.

We do not intentionally request special category personal data through our website.

Please do not provide sensitive personal information unless it is genuinely necessary for the purpose of your enquiry.

In some circumstances, we may obtain business contact information from sources other than directly from the individual.

These sources may include:

• publicly available business websites;
• professional networking platforms;
• public business directories;
• company information;
• social media profiles used for business purposes;
• referrals and introductions from other business contacts.

Where this information relates to an identifiable individual, we will process it in accordance with applicable UK data protection law.

Where required, we will provide appropriate privacy information within the applicable legal timeframe.

We may use personal information to:

• respond to enquiries;
• understand your business requirements;
• provide information about our services;
• prepare quotations and proposals;
• arrange calls or meetings;
• take steps requested by you before entering into a contract;
• deliver website, marketing, automation, software or related services;
• manage projects and ongoing client relationships;
• provide support;
• issue invoices and maintain accounting records;
• keep appropriate business and correspondence records;
• improve our services and internal processes;
• maintain the security and functionality of our website;
• prevent fraud, misuse or security threats;
• comply with legal, regulatory, tax and accounting obligations;
• pursue or defend legal claims where necessary.

We do not sell personal information.

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the purpose, we may rely on the following lawful bases:

Contract

We may process personal information where it is necessary to:

• take steps at your request before entering into a contract; or
• perform a contract with you.

This may include preparing proposals, communicating about a project, delivering services and managing the client relationship.

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

• responding to business enquiries;
• developing business relationships;
• communicating with business contacts;
• operating and improving our services;
• maintaining records;
• protecting our website and systems;
• identifying potential business opportunities in a reasonable and proportionate way.

Where we rely on legitimate interests, we consider the nature of the information, the context in which it was obtained, your reasonable expectations and the possible impact on you.

Legal obligation

We may process or retain information where required to comply with legal, tax, regulatory or accounting obligations.

Consent

Where consent is the appropriate lawful basis, we will ask for it clearly.

If processing is based on consent, you may withdraw that consent at any time by contacting: hello@taggrowthgroup.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

TAG Growth Group does not currently operate an email marketing mailing list or newsletter.

Submitting an enquiry does not automatically add you to a marketing list.

If we introduce email marketing in future, we will ensure that an appropriate lawful basis exists and that electronic marketing complies with applicable UK data protection and electronic communications rules.

Where consent is required, we will obtain it before sending marketing communications.

You can object to direct marketing at any time by contacting: hello@taggrowthgroup.com.

If you object to direct marketing, we will stop using your personal information for that purpose.

We may use trusted third-party service providers where reasonably necessary to operate our business and provide services.

These may include providers of:

• website hosting and infrastructure;
• website forms and secure backend storage;
• business email and communications;
• cloud storage;
• accounting and bookkeeping;
• professional advisers;
• software and automation services;
• technical support.

We only share personal information where reasonably necessary for the relevant purpose.

We may also disclose information where required by law, regulation, court order or another lawful authority.

We do not sell or rent personal information to third parties.

Some technology and cloud-service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with UK data protection law and that suitable safeguards are used where required.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including for legal, accounting, regulatory and legitimate business requirements.

Retention periods depend on factors including:

• the nature of the information;
• the purpose for which it was collected;
• whether an enquiry becomes a client relationship;
• the duration of a client or business relationship;
• legal or accounting requirements;
• whether information may reasonably be required to establish, exercise or defend legal claims.

General enquiries that do not result in a business relationship will be reviewed periodically and deleted when they are no longer reasonably required.

Client, project, contractual and financial records may be retained for longer where this is necessary for legal, tax, accounting or business-record purposes.

We will periodically review the personal information we hold and delete or anonymise information that is no longer required.

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure;
• destruction.

Website enquiry information is sent to our secure business email and may also be stored within secured website backend systems.

Access to personal information is limited to those who reasonably require it for business purposes.

No internet-based service or electronic storage system can be guaranteed to be completely secure.

This website may use cookies or similar technologies that are strictly necessary for the operation, security and functionality of the website.

At the date of this policy, TAG Growth Group does not intentionally use advertising, behavioural-tracking or marketing cookies.

We do not currently use Meta Pixel for tracking website visitors.

If we introduce analytics, advertising, Meta Pixel or other non-essential tracking technologies in future, we will update our privacy and cookie information and implement an appropriate consent mechanism where required before those technologies are used.

You can also control cookies through your browser settings.

TAG Growth Group may in future introduce an online calendar or appointment-booking service for arranging consultations or Growth Reviews.

If such a service is introduced, relevant personal information such as your name, email address, appointment details and any information you provide when booking may be processed by the booking-service provider.

Before introducing such a system, TAG Growth Group will review the provider's data-protection arrangements and update this Privacy Policy where appropriate.

TAG Growth Group does not currently use solely automated decision-making that produces legal effects or similarly significant effects on individuals.

We may use AI or automation tools to assist with internal business processes, content, administration, analysis or service delivery, but significant decisions about individuals are not made solely by automated means.

Depending on the circumstances and the lawful basis relied upon, you may have rights including:

• the right to request access to your personal information;
• the right to request correction of inaccurate or incomplete information;
• the right to request erasure of your personal information in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to processing based on legitimate interests;
• the right to object to direct marketing at any time;
• the right to data portability in certain circumstances;
• the right to withdraw consent where processing is based on consent;
• rights relating to automated decision-making where applicable.

These rights are subject to conditions and exemptions under applicable data protection law.

To exercise your rights, contact: hello@taggrowthgroup.com.

We may need to verify your identity before responding to certain requests.

Where we process your personal information on the basis of legitimate interests, you have the right to object to that processing in certain circumstances.

You have an absolute right to object to the use of your personal information for direct marketing.

To object, contact: hello@taggrowthgroup.com.

If you have concerns about how TAG Growth Group or TAG Property Partners Ltd handles your personal information, please contact us first at: hello@taggrowthgroup.com.

You also have the right to complain to the UK's independent data protection regulator, the Information Commissioner's Office (ICO).

Visit the ICO website: https://ico.org.uk/

Our website may contain links to third-party websites or services.

TAG Property Partners Ltd is not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy information provided by any external service you use.

We may update this Privacy Policy from time to time to reflect changes in:

• our services;
• our technology;
• our business processes;
• applicable law or regulatory guidance.

The latest version will always be published on this page.